Booking Policy
Thank you for choosing Solasta Salon. This Booking Policy explains how appointments, confirmations, rescheduling, and advance payments work for bookings made through https://solastasalon.com/, phone, WhatsApp, or direct inquiry.
1. Business Information
Business Name: Solasta Salon
Website: https://solastasalon.com/
Location: Alwar, Rajasthan, India
Email: solastasalonawr@gmail.com
2. How to Book an Appointment
Appointments may be requested through:
- Website booking / inquiry forms
- Phone call
- Walk-in request (subject to availability)
- Direct in-salon booking
Submitting a request does not automatically guarantee confirmation.
3. Appointment Confirmation
Bookings are confirmed based on:
- Time slot availability
- Staff availability
- Service duration
- Peak day demand
- Special event schedule
You may receive confirmation through phone, WhatsApp, or email.
4. Advance Payment Policy
Local Alwar Bookings
Most standard bookings within Alwar city may be confirmed without advance payment, with payment completed at the salon.
Advance Payment May Be Required In Cases Such As:
- Outside Alwar city bookings
- Bridal makeup bookings
- Event / group bookings
- Premium time slots
- Long-duration service packages
- Repeat no-show history
- Special requested reservations
Advance amount, if required, will be communicated before confirmation.
5. Arrival Time
We recommend arriving 5 to 10 minutes early for a smoother experience.
Late arrival may:
- Reduce available service time
- Delay next services
- Require rescheduling depending on schedule availability
6. Rescheduling
If you need to change your appointment, please inform us as early as possible.
We will make reasonable efforts to offer the next available suitable slot.
7. Cancellation Policy
Bookings may be cancelled by contacting us through phone, WhatsApp, or email.
Repeated last-minute cancellations may affect priority availability for future bookings.
8. No-Show Policy
Failure to arrive without notice may result in:
- Loss of reserved slot
- Advance payment forfeiture (where applicable)
- Advance payment requirement for future bookings
9. Service Consultation
Some services may require consultation before starting, especially:
- Hair color transformations
- Chemical treatments
- Bridal packages
- Corrective services
- Premium skin or hair procedures
Final suitability and pricing may depend on consultation.
10. Pricing Variations
Displayed or quoted pricing may vary depending on:
- Hair length / thickness
- Product usage
- Time requirement
- Add-on requests
- Final consultation needs
Any major changes will be discussed before proceeding.
11. Health & Safety
Please inform our team in advance of any relevant concerns such as:
- Allergies
- Sensitivities
- Recent chemical treatments
- Scalp or skin conditions
This helps us recommend appropriate services.
12. Right to Refuse Service
We reserve the right to refuse or discontinue service in cases involving:
- Abusive behavior
- Safety concerns
- Misrepresentation
- Unsuitable service requests
- Health or hygiene risks
13. Changes to Booking Policy
We may update this Booking Policy from time to time. Revised versions will be posted on this page.
14. Contact Us
Solasta Salon
Alwar, Rajasthan, India
Email: solastasalonawr@gmail.com
Website: https://solastasalon.com/