Welcome to Solasta Salon (“we,” “our,” “us”). These Terms & Conditions govern your use of https://solastasalon.com/, our salon services, product purchases, bookings, and inquiries.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

1. Business Information

Business Name: Solasta Salon
Website: https://solastasalon.com/
Location: Alwar, Rajasthan, India
Email: solastasalonawr@gmail.com

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not harm, disrupt, or misuse the website, business operations, or other users.

You must not:

• Provide false information
• Attempt unauthorized access to systems
• Use the website for fraud or abuse
• Copy content without permission
• Interfere with website functionality

3. Services and Bookings

Appointments may be requested through the website, phone, WhatsApp, or forms.

Important Notes:

• Booking confirmation may depend on availability.
• Timing estimates are approximate.
• In some cases (outside Alwar city, bridal, events, premium slots, or special bookings), advance payment may be required.
• Walk-ins are subject to availability.

We reserve the right to reschedule or decline bookings when necessary.

4. Pricing

Prices for services or products may change without prior notice.

Final charges may vary depending on:

• Hair length / density
• Product usage
• Service customization
• Add-on requests
• Actual consultation findings

Applicable taxes may be charged separately where required.

5. Product Orders

Products displayed on the website are subject to stock availability.

We reserve the right to:

• Limit quantities
• Cancel suspicious orders
• Refuse orders due to pricing or stock errors
• Modify product listings without notice

6. Payments

Payments may be accepted through online gateways, UPI, COD (where available), or in-store methods.

You agree to provide accurate payment information.

We are not responsible for failures caused by third-party payment processors, banks, or technical interruptions.

7. Shipping and Delivery

We offer product delivery across India.

Delivery timelines are estimates and may vary due to:

• Courier operations
• Location accessibility
• Holidays
• Weather or unforeseen delays

Please refer to our Shipping Policy for full details.

8. Returns / Refunds

Returns are accepted only for damaged or wrong items reported within the eligible time window under our Refund Policy.

Opened, used, or hygiene-sensitive products may not be returnable.

9. Results Disclaimer

Beauty, hair, skin, grooming, and wellness results vary by individual. Outcomes depend on factors such as:

• Hair/skin condition
• Maintenance routine
• Product suitability
• Health and lifestyle factors

No specific cosmetic result is guaranteed.

10. Intellectual Property

All website content including:

• Logos
• Branding
• Images
• Text
• Graphics
• Layouts

belongs to Solasta Salon or is used with permission. Unauthorized use is prohibited.

11. Third-Party Links

Our website may link to third-party platforms such as payment providers, maps, or social media. We are not responsible for external websites or their policies.

12. Limitation of Liability

To the maximum extent permitted by law, Solasta Salon shall not be liable for indirect, incidental, or consequential damages arising from:

• Website use
• Delays
• Booking issues
• Product misuse
• Service dissatisfaction beyond applicable consumer rights

13. User Accounts

If account features are available, users are responsible for maintaining login confidentiality and account activity.

14. Termination of Access

We may restrict or terminate access to the website or services where misuse, fraud, abuse, or policy violations occur.

15. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to jurisdiction in Alwar, Rajasthan, unless otherwise required by law.

16. Changes to Terms

We may update these Terms & Conditions from time to time. Revised versions will be posted on this page with the updated effective date.

17. Contact Us

Solasta Salon
Alwar, Rajasthan, India
Email: solastasalonawr@gmail.com
Website: https://solastasalon.com/